ScanPower Support

General & Account Management 19

• How to use ScanPower
• [Effective April 1st, 2019] How much does it cost to use ScanPower?
• How to Create a Seller Central Sub-Account for Use with the Restricted Brand/Item Check in MOBILE, SCOUT or LIST
• How to Add and Manage Sub-Users
• Why was I auto-billed following my free trial?

View all 19

Getting Started 16

• Does ScanPower have a recommended browser?
• Why do I have to link ScanPower to my Seller Central account?
• How to check if an item is eligible to send to FBA
• FBA Links to Help You Get Started
• Upload Inventory Cost and Sales Data from Inventory Lab

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Printing 22

• Recommended Printer Set-up: DYMO Direct Printing
• Printer Set-up: Zebra ZPL Direct Printing
• My DYMO printer is set-up and selected via LIST settings but still will not print.
• What kind of labels do I need for my DYMO 450?
• Does ScanPower support additional printers other than the DYMO 450?

View all 22

Boxt 18

• How to use Boxt
• Box content information required for shipments to Amazon
• Who should use BoxT?
• How to Import Shipments into BoxT
• Printing BoxT carton 2D and shipping labels?

View all 18

Mobile 24

• Mobile Guide
• How to automatically check if you are restricted for a brand or product
• MOBILE Set-up and Walk Through - iOS
• Mobile Variations Viewer
• How enable the IP Claims feature with 100s of Brands who send cease and desist letters

View all 24

Batch and List 63

• How to use Batch Listing
• How to list an item in LIST?
• How to Import Buylist
• How to automatically check if you are restricted for a brand or product in Mobile, Scout and List
• Manage and import OA and Wholesale buys with ScanPower Google Sheets™ Add-on

View all 63

Scout 7

• What is SCOUT and how does it work?
• SCOUT Video Tutorial
• Information for the item I scanned is incorrect.
• Can I see my search history in SCOUT?
• Using the BUYLIST in SCOUT.

View all 7

Evaluate 15

• What is EVALUATE and how does it work?
• Evaluate Video Tutorial
• My spreadsheet download does not include Cost or calculate fields
• How many files can I have processing at a given time in EVALUATE?
• Evaluate - All Columns Explained

View all 15

Report 17

• Sales Report Overview
• Understanding the Inventory Management Screen
• Obtaining Settlement Data from Amazon
• I just started using REPORT, how long will it take for my data to sync?
• Will REPORT allow me to upload or input historic data or only begin tracking from the date I subscribe to REPORT?

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Amazon and Seller Central 6

• How do I use the new Add a Product UI?
• How do I calculate the fulfillment fees charged by Amazon?
• How do I learn about packaging and prep requirements?
• How do I print shipping labels?
• Amazon Product Expiration Guidelines

View all 6

ERROR MESSAGES 6

• Error: This SKU is not in the Amazon catalog
• Error Code 5665
• MESSAGE FROM AMAZON Please review your selling price...
• Error | ScanPower message: no FBA items found to create shipment plan with
• Hazmat and Dangerous Goods

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Prep Center Resources 2

• Giving Prep Center Sub-User Access to Prep Customers
• Using ScanPower as a Prep Center