ScanPower Support

General & Account Management 21

• How to use ScanPower
• [Effective April 1st, 2019] How much does it cost to use ScanPower?
• How to Create a Seller Central Sub-Account for Use with the Restricted Brand/Item Check in MOBILE, SCOUT or LIST
• How do I add a sub-user to my account
• How do I set permissions for sub-user accounts?

See all 21 articles

Getting Started 11

• Does ScanPower have a recommended browser?
• Why do I have to link ScanPower to my Seller Central account?
• Upload Inventory Cost and Sales Data from Inventory Lab
• How do I reauthorize ScanPower to use Amazon Marketplace Web Services?
• Obtaining Settlement Data from Amazon

See all 11 articles

Printing 17

• Recommended Printer Set-up: DYMO Direct Printing
• My browser updated and now my printer is no longer detected.
• Printer Set-up: Zebra Direct Printing
• My DYMO printer is set-up and selected via LIST settings but still will not print.
• I am trying to set-up my DYMO printer and I keep being sent to the CLICK HERE TO BEGIN page and then to MWS.

See all 17 articles

LIST 58

• How to list an item in LIST?
• How to automatically check if you are restricted for a brand or product in Scout and List
• Box content information required for shipments to Amazon
• List Settings Walkthrough
• How do I Create a New Ship From Address in LIST or Edit an Existing One?

See all 58 articles

BoxT 15

• Box content information required for shipments to Amazon
• Who should use BoxT?
• How to use BoxT
• BoxT Overview
• How to Import Shipments into BoxT which were NOT created in ScanPower.

See all 15 articles

MOBILE 24

• Mobile Guide
• MOBILE Set-up and Walk Through - iOS
• Brand and Product Restrictions in ScanPower Mobile
• Mobile PLUS Features: Variations and Inventory Levels
• Mobile App System Requirements

See all 24 articles

EVALUATE 15

• What is EVALUATE and how does it work?
• Evaluate Video Tutorial
• My spreadsheet download does not include Cost or calculate fields
• How many files can I have processing at a given time in EVALUATE?
• Evaluate - All Columns Explained

See all 15 articles

REPORT 18

• Sales Report Overview
• Understanding the Inventory Management Screen
• Obtaining Settlement Data from Amazon
• I just started using REPORT, how long will it take for my data to sync?
• Will REPORT allow me to upload or input historic data or only begin tracking from the date I subscribe to REPORT?

See all 18 articles

SCOUT 8

• What is SCOUT and how does it work?
• How to automatically check for restricted status in SCOUT
• SCOUT Video Tutorial
• Information for the item I scanned is incorrect.
• Can I see my search history in SCOUT?

See all 8 articles

REPRICE 12

• How do I set-up REPRICE?
• Reprice Reports: All Columns Explained
• How did REPRICE come up with the new price?
• How do I schedule a reoccurring REPRICE or for one to happen when I am not logged in?
• How do I reprice only the items I have in stock?

See all 12 articles

Amazon and Seller Central 5

• How do I use the new Add a Product UI?
• How do I calculate the fulfillment fees charged by Amazon?
• How do I learn about packaging and prep requirements?
• How do I print shipping labels?
• Amazon Product Expiration Guidelines