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Knowledge base
Frequently Asked Questions
General & Account Management
21
How to use ScanPower
[Effective April 1st, 2019] How much does it cost to use ScanPower?
How to Create a Seller Central Sub-Account for Use with the Restricted Brand/Item Check in MOBILE, SCOUT or LIST
How to Add and Manage Sub-Users
Why was I auto-billed following my free trial?
See all 21 articles
Getting Started
12
Does ScanPower have a recommended browser?
Why do I have to link ScanPower to my Seller Central account?
How to check if an item is eligible to send to FBA
FBA Links to Help You Get Started
Upload Inventory Cost and Sales Data from Inventory Lab
See all 12 articles
Printing
17
Recommended Printer Set-up: DYMO Direct Printing
Printer Set-up: Zebra ZPL Direct Printing
My DYMO printer is set-up and selected via LIST settings but still will not print.
What kind of labels do I need for my DYMO 450?
Does ScanPower support additional printers other than the DYMO 450?
See all 17 articles
Boxt
12
How to use Boxt
Box content information required for shipments to Amazon
Who should use BoxT?
How to Import Shipments into BoxT
Printing BoxT carton 2D and shipping labels?
See all 12 articles
Mobile
21
Mobile Guide
MOBILE Set-up and Walk Through - iOS
Mobile Variations Viewer
How enable the IP Claims feature with 100s of Brands who send cease and desist letters
How to use "Accept/Reject Rules" Setting
See all 21 articles
Batch and List
59
How to use Batch Listing
How to list an item in LIST?
How to Import Buylist
How to automatically check if you are restricted for a brand or product in Scout and List
Box content information required for shipments to Amazon
See all 59 articles
Scout
7
What is SCOUT and how does it work?
SCOUT Video Tutorial
Information for the item I scanned is incorrect.
Can I see my search history in SCOUT?
Using the BUYLIST in SCOUT.
See all 7 articles
Evaluate
15
What is EVALUATE and how does it work?
Evaluate Video Tutorial
My spreadsheet download does not include Cost or calculate fields
How many files can I have processing at a given time in EVALUATE?
Evaluate - All Columns Explained
See all 15 articles
Report
17
Sales Report Overview
Understanding the Inventory Management Screen
Obtaining Settlement Data from Amazon
I just started using REPORT, how long will it take for my data to sync?
Will REPORT allow me to upload or input historic data or only begin tracking from the date I subscribe to REPORT?
See all 17 articles
Amazon and Seller Central
5
How do I use the new Add a Product UI?
How do I calculate the fulfillment fees charged by Amazon?
How do I learn about packaging and prep requirements?
How do I print shipping labels?
Amazon Product Expiration Guidelines
ERROR MESSAGES
0
Community forums
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ScanPower Forums
Tips and Tricks
13
Creating new sources
Posted by
Paul Miller
,
19 days ago
Last Reply
by Paul Miller
19 days ago
REPRICE Set-up Tips
Posted by
Andrea Q.H. Fernandez
,
almost 7 years ago
Last Reply
by Kim England
7 months ago
pairing my kdc200 with scanpower
Posted by
mary s
,
over 1 year ago
Last Reply
by mary s
over 1 year ago
See all 13 topics
Report a problem
26
Bottom Purple Tool Ribbon
Posted by
Paul Miller
,
2 months ago
Last Reply
by Paul Miller
2 months ago
Restrictions
Posted by
Jeremy Cathey
,
over 1 year ago
Last Reply
by ScanPower
10 months ago
Inventory Cost Upload cannot handle ASIN fields that have leading blank spaces
Posted by
Chris Maynard
,
almost 6 years ago
Last Reply
by ScanPower
about 2 years ago
See all 26 topics
Feature Requests
28
Buy cost totals
Posted by
Paul Miller
,
24 days ago
Last Reply
by Paul Miller
24 days ago
Add Optional Expiration Date on Grocery (and other) Items
Posted by
Andrew Cassinelli
,
over 6 years ago
Last Reply
by Shelly Atyeo
12 months ago
Evaluate ASIN hyperlink
Posted by
Jason Schwab
,
almost 2 years ago
Last Reply
by Jason Schwab
almost 2 years ago
See all 28 topics