This issue "not in catalog" occurs when the Inventory listing does not exist in Seller Central. It may also happen when an item is listed in ScanPower and listings have not been created yet via Product and Inventory feeds which are sent when you "Create Listings."
Finally, this may happen when you Send Contents in PREP & SHIP and the carton feed is processed before the listings are created.
What should you do?
- Typically, using the Create Listings function in PREP & SHIP will resolve this problem and prevent the items from going stranded.
- Check the feed status by navigating to: https://unity.scanpower.com/list/feed
- If the feeds are processed successfully you should see the inventory in Seller Central.
- If there are Product feed errors you can add the Inventory directly in Seller Central.