The Error:

  • This SKU is not in the Amazon catalog. If you are receiving this message after submitting a multi-marketplace inventory file and the designated marketplace for this error is different than the marketplace in which you submitted your file, this error is an indication that the Detail page for this item does not exist in the designated marketplace. Amazon is attempting to create the Detail Page for this item on your behalf. If successful, your listing will be created in the designated marketplace within 48 hours.


This issue  "not in catalog" occurs when information and the information provided by Amazon's MWS API are not in sync.  This is outside of our control and usually remedies itself upon the next API sync Amazon initiates.  If you are still having this issue after 24-hours, please contact Seller Central Support and let them know that the item is not being found when searched via their MWS API and inquire as to when the issue will be resolved. 

What should you do? 

  • Log in to your Amazon Seller Central account
  • Check the feed status by navigating to your inventory page, then select "Add Products via Upload"
  • Select "Monitor Upload Status"
  • You may try to add the items directly from your Amazon Seller Central account.
  • You may also open a case with Amazon Seller Central support.