ERROR MESSAGES
Responses to routine error messages our customers may receive, either from ScanPower or from Amazon.
The Error: This SKU is not in the Amazon catalog. If you are receiving this message after submitting a multi-marketplace inventory file and the designate...
Tue, 15 Aug, 2023 at 7:00 PM
This error typically means that one or more of your boxes exceeds the dimensions guidance from UPS, Amazon's only carton contents API partnered carrier....
Thu, 29 Dec, 2022 at 2:04 PM
This article applies to the following errors and issues: ERROR: Please review your selling price and maximum price and ensure that your maximum price is ...
Wed, 22 Feb, 2023 at 4:15 PM
If you send the box contents to Amazon, then the number of boxes changes, you will return an error worded something like: "The number of boxes in the...
Thu, 29 Dec, 2022 at 3:37 PM
The locked status error message generally is the result of one of two things:
you processed the ShipmentID referenced in the error message in Sell...
Wed, 26 Apr, 2017 at 1:01 PM
Item(s) ineligible from being inbounded, with reason: NOT_IN_PRODUCT_CATALOG. You could be receiving the NOT_IN_PRODUCT_CATALOG error for one of four re...
Mon, 17 Apr, 2023 at 11:01 AM
This is an error message from Amazon and can be triggered for a variety of reasons, the following are the most
common:
you are adding to a shi...
Tue, 9 Dec, 2014 at 12:13 PM
Error: You must include a valid ShipmentId with a call to the CreateInboundShipment operation. Get ShipmentId values by calling the CreateInboundShipm...
Fri, 1 Mar, 2024 at 9:58 AM
That message is coming from Amazon when trying to assign the Fulfillment Center (FC) for an item. It could be an item that cannot be sent to that warehouse...
Wed, 8 Oct, 2014 at 9:15 AM
Error Code: Amazon must approve your brand before you can use it to list products. Brands should be registered through Brand Registry, but if your brand ...
Tue, 10 May, 2022 at 1:29 PM