ERROR MESSAGES

Responses to routine error messages our customers may receive, either from ScanPower or from Amazon.

Error: This SKU is not in the Amazon catalog
The Error: This SKU is not in the Amazon catalog. If you are receiving this message after submitting a multi-marketplace inventory file and the designated...
Fri, 29 Apr, 2022 at 10:24 AM
Error Code 5665
Error Code:  Amazon must approve your brand before you can use it to list products. Brands should be registered through Brand Registry, but if your brand ...
Tue, 10 May, 2022 at 1:29 PM
MESSAGE FROM AMAZON Please review your selling price...
The Error When Amazon detects potential pricing errors in your listing(s), the affected listing(s) may be deactivated to avoid a potentially negative custo...
Thu, 3 Feb, 2022 at 2:19 PM
Error | ScanPower message: no FBA items found to create shipment plan with
Error | ScanPower message: no FBA items found to create shipment plan with This error may be seen after selecting "Create Shipment Plan" during...
Thu, 3 Mar, 2022 at 5:18 PM
Hazmat and Dangerous Goods
The FBA Dangerous Goods program allows you to sell FBA-eligible products that have been classified as dangerous goods. Dangerous goods (also called hazm...
Tue, 8 Mar, 2022 at 1:42 PM
ERROR: ITEM_WITH_NO_VALID_FC
The error, "ITEM_WITH_NO_VALID_FC," means the item has no eligible Fulfillment Center as it is hazmat (dangerous goods) so you can not list it as ...
Thu, 17 Mar, 2022 at 4:04 PM
Error FTXGatewayService.estimateSpdShipment returned error code: 412
Error Message:  FTXGatewayService.estimateSpdShipment returned error code: 412 This typically means one of the box measurements is way off. Check ...
Tue, 12 Jul, 2022 at 5:00 PM
Understanding FBA Error Messages
This article addresses error messages that one may encounter when listing FBA.  NOT_IN_PRODUCT_CATALOG This issue occurs when Amazon.com’s information is ...
Wed, 21 Sep, 2022 at 4:23 PM