ERROR MESSAGES

Responses to routine error messages our customers may receive, either from ScanPower or from Amazon.

MESSAGE FROM AMAZON Please review your selling price...
The Error When Amazon detects potential pricing errors in your listing(s), the affected listing(s) may be deactivated to avoid a potentially negative custo...
Thu, 3 Feb, 2022 at 2:19 PM
Error | ScanPower message: no FBA items found to create shipment plan with
Error | ScanPower message: no FBA items found to create shipment plan with This error may be seen after selecting "Create Shipment Plan" during...
Thu, 3 Mar, 2022 at 5:18 PM
Hazmat and Dangerous Goods
The FBA Dangerous Goods program allows you to sell FBA-eligible products that have been classified as dangerous goods. Dangerous goods (also called hazm...
Tue, 8 Mar, 2022 at 1:42 PM
ERROR: ITEM_WITH_NO_VALID_FC
The error, "ITEM_WITH_NO_VALID_FC," means the item has no eligible Fulfillment Center as it is hazmat (dangerous goods) so you can not list it as ...
Thu, 17 Mar, 2022 at 4:04 PM
Error FTXGatewayService.estimateSpdShipment returned error code: 412
Error Message:  FTXGatewayService.estimateSpdShipment returned error code: 412 This typically means one of the box measurements is way off. Check ...
Tue, 12 Jul, 2022 at 5:00 PM
Understanding FBA Error Messages
This article addresses error messages that one may encounter when listing FBA.  INVALID_MSKU_REMAP This SKU already exists in your inventory and is ...
Thu, 1 Feb, 2024 at 3:09 PM
No fulfillment centers are currently available to receive the total quantity of dangerous goods units in this shipment.
Error Message:  You may receive this error message when attempting to create a shipment plan.  No fulfillment centers are currently available to receive t...
Thu, 10 Nov, 2022 at 9:47 AM
Shipment Converted to Send to Amazon
This is an error one may encounter when using the "Send Contents" function to transmit box contents to Seller Central.  Example Error Variations...
Tue, 15 Aug, 2023 at 6:58 PM
Error InternalFailure We encountered an internal error. Please try again.
This is an error being returned from Amazon that may appear when trying to send contents electronically. The error reads:  Error InternalFailure We enco...
Wed, 4 Jan, 2023 at 1:00 PM
How do I resolve the AndonCordManager error message I get while listing?
This error is coming from Amazon.  Your account has been blocked and is not permitting us access.  You are likely getting a lengthy error message, somethin...
Fri, 18 Aug, 2023 at 2:20 PM