General & Account Management

How to Create a Seller Central Sub-Account for Use with the Restricted Brand/Item Check in MOBILE, SCOUT or LIST
When using the restricted brand/item check feature in ScanPower MOBILE, SCOUT or LIST it is encouraged that you utilize a Seller Central (SC) sub-account fo...
Thu, 3 May, 2018 at 1:29 PM
How to Add and Manage Sub-Users
First you need to sign in:  https://unity.scanpower.com     NOTE: UK subscribers need to go to https://scanpower.co.uk/ Hover over your name in the t...
Tue, 21 Jan, 2020 at 2:48 PM
Why was I auto-billed following my free trial?
  Per the Terms and Conditions, to which you agreed when you signed up, auto-billing begins following the trial which is common practice for online tr...
Fri, 20 Feb, 2015 at 8:47 AM
How do I update my billing information?
You can update your billing information (including your credit card information) by signing into: https://unity.scanpower.com and then going to SETTINGS &g...
Mon, 9 May, 2016 at 1:34 PM
How to Change Your Password
In order to change your password from within your ScanPower account please follow these steps: 1) Click on SETTINGS > ACCOUNT in the upper right hand...
Sat, 4 Feb, 2017 at 4:26 PM
How do I cancel my subscription?
  You can cancel your subscription by signing into:  https://unity.scanpower.com; however, it is important to read our Cancellation Policy.  Upon cancelli...
Fri, 28 Jun, 2019 at 8:43 AM
Cancellation Policy - Will I get a refund when I cancel?
Cancellation Policy 1. FREE trials: If you have an active ScanPower subscription, you will be automatically charged at the end of your free trial p...
Wed, 17 Jul, 2019 at 8:33 AM
How do I refresh my browser?
First of all, make sure you are using the latest version of Chrome as your browser as Chrome is the recommended browser for all ScanPower products.  To ...
Mon, 8 Nov, 2021 at 4:56 PM
How do I clear my cookies in Chrome?
To clear your cookies in Chrome first make sure you are logged out of ScanPower.  Next in the upper-right corner of the browser click the three, ...
Thu, 26 Feb, 2015 at 11:23 AM
How to Create a Spreadsheet Without Excel
For some operations with ScanPower, it is essential to be able to perform basic spreadsheet operations. Most of the time these operations only include simpl...
Fri, 9 Jan, 2015 at 11:10 AM