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scanning problem

every time I scan a book it comes up as a totally different item. I can scan other items and usually scanpower will recognize it. It seems like scanpower does not recognize any book i scan. For example, I scanned one book and the window appeared for cell phone covers. All of my equipment is new and freshly uploaded. I'm a new customer to scanpower. Please help

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I have converted this into a support ticket and have emailed you via that.


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