MOBILE

The "ScanPower recommends an unlimited data plan" message will not go away and I cannot access MOBILE.
If the pop-up window that says ScanPower recommends an unlimited data plan will not allow you to click out to access MOBILE all you need to do is close th...
Mon, 29 Dec, 2014 at 8:27 AM
I get this error message when I scan: A connection failure occurred. SSL problem. (Posssible causes may include a bad/expired/self-signed certificate, clock set to wrong date)
  This is a ScanPower settings issue.  Below are directions for correcting this for iOS and Android. iOS: First you need to shutdown the app ...
Mon, 22 Sep, 2014 at 9:33 AM
How do I re-install the mobile app?
Directions to re-install using iOS: https://www.youtube.com/watch?v=M_5yr2CteM4 Android: https://www.youtube.com/watch?v=miE9vNzX__Q The iOS app is...
Mon, 22 Sep, 2014 at 9:33 AM
Why am I being asked to complete a captcha?
The Captcha you are seeing is Seller Central (SC) asking for additional verification. If you open Safari on the phone and login to your SC account, it...
Thu, 17 Nov, 2016 at 9:14 AM
Why am I getting an ACCESS DENIED error message?
You are getting an ACCESS DENIED error message because the MerchantID we have associated with your ScanPower account is being rejected by Amazon when we try...
Wed, 25 Jan, 2017 at 8:56 AM