Information for the item I scanned is incorrect.
Our information in SCOUT and/or MOBILE comes directly from Amazon's MWS API.  If the information is not correct (e.g. the category is wrong or the it...
Wed, 13 Apr, 2016 at 8:28 AM
How do I turn off the beep which occurs after each scan?
The beep is turned off differently depending on which type of device you are working. iOS: click on the grey gears icon from the main screen o...
Mon, 22 Sep, 2014 at 9:33 AM
Why am I getting the "item not found" message? Why is ScanPower not pulling the item information?
The item not found message means the item you scanned does not have a product page on Amazon associated with the UPC/ASIN/ISBN you entered.  You can double ...
Sat, 4 Oct, 2014 at 11:02 PM
What does the shopping cart icon mean?
The shopping cart icon which may appear next to an offer in ScanPower MOBILE or in the price pop-up indicates that the specific offer has the Buy Box.  The ...
Mon, 22 Sep, 2014 at 9:33 AM
Buylist Basics
Fri, 10 Jun, 2016 at 9:22 AM
Can I add QTY information while in MOBILE?
Yes, while in MOBILE, a long press on the BUY button will display a Quantity dialog.  
Mon, 23 Mar, 2015 at 3:06 PM
How do I add or delete a URL on my HotList?
The HotList is user definable, which means you can add your own URL'S to list and delete the ones which appear by default. For example, you can define...
Mon, 11 Apr, 2016 at 3:09 PM
What is the "There was an error processing your request, please try again." error message.
  This message can be caused by a couple of different issues: 1) an issue with the status of your Seller Central account and 2) a disconnect in the link...
Mon, 3 Oct, 2016 at 9:22 AM
What does the message, "Your search for "___" did not match any products" mean?
The message "Your search for "___" did not match any products" means Amazon does not have a product page for the item you entered, under...
Mon, 22 Sep, 2014 at 9:33 AM
What does the "authentication required" error message mean?
The "Authentication Required" message generally means you need to enter or re-enter your ScanPower log-in information.    If after following the i...
Mon, 21 Dec, 2015 at 9:12 AM