Mobile

How do I add or delete a URL on my HotList?
The HotList is user definable, which means you can add your own URL'S to list and delete the ones which appear by default. For example, you can define...
Mon, 11 Apr, 2016 at 3:09 PM
What is the "There was an error processing your request, please try again." error message.
  This message can be caused by a couple of different issues: 1) an issue with the status of your Seller Central account and 2) a disconnect in the link...
Mon, 3 Oct, 2016 at 9:22 AM
What does the message, "Your search for "___" did not match any products" mean?
The message "Your search for "___" did not match any products" means Amazon does not have a product page for the item you entered, under...
Mon, 22 Sep, 2014 at 9:33 AM
The "ScanPower recommends an unlimited data plan" message will not go away and I cannot access MOBILE.
If the pop-up window that says ScanPower recommends an unlimited data plan will not allow you to click out to access MOBILE all you need to do is close th...
Mon, 29 Dec, 2014 at 8:27 AM
I get this error message when I scan: A connection failure occurred. SSL problem. (Posssible causes may include a bad/expired/self-signed certificate, clock set to wrong date)
  This is a ScanPower settings issue.  Below are directions for correcting this for iOS and Android. iOS: First you need to shutdown the app ...
Mon, 22 Sep, 2014 at 9:33 AM
How do I re-install the mobile app?
Directions to re-install using iOS: https://www.youtube.com/watch?v=M_5yr2CteM4 Android: https://www.youtube.com/watch?v=miE9vNzX__Q The iOS app is...
Mon, 22 Sep, 2014 at 9:33 AM
Why am I being asked to complete a captcha?
The Captcha you are seeing is Seller Central (SC) asking for additional verification. If you open Safari on the phone and login to your SC account, it...
Thu, 17 Nov, 2016 at 9:14 AM
Why am I getting an ACCESS DENIED error message?
You are getting an ACCESS DENIED error message because the MerchantID we have associated with your ScanPower account is being rejected by Amazon when we try...
Wed, 25 Jan, 2017 at 8:56 AM
How to Join the Android Beta Program
Search "ScanPower Mobile" in the Google Play Store and select it from the results Scroll down the page until you see the "Join the beta&q...
Mon, 28 Oct, 2019 at 10:30 AM
How to use "Accept/Reject Rules" Setting
A video tutorial on the Accept/Reject Rules setting:
Fri, 7 Aug, 2020 at 7:42 PM