Ship from Address missing for a STA Shipment in Seller Central : ScanPower Support

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Ship from Address missing for a STA Shipment in Seller Central Print

Modified on: Thu, 1 Feb, 2024 at 1:47 PM

I have created the shipment in ScanPower and converted it to Sent to Amazon (STA). The Ship from address goes missing from the shipment after converting to STA. What do I do?

This issue started occurring Jan. 28, 2024 and has been reported to Amazon for a permanent solution. However, for any shipment with this error, you can refer to the video below for the steps to progress and complete it in Seller Central.

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Ship from Address missing for a STA Shipment in Seller Central Print

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