How do you calculate billing and what does an active client mean?
Billing for the 3PL Enterprise account is $199/month with one seller account attached. Each additional active client is $20. An active client is defined as a client that generated either shipping labels, box labels, or product labels that month. Dormant accounts are not charged. Lastly, custom quotes are available for 3PLs with over 50 active clients so please make sure to reach out to us to discuss how we can help you continue to grow.
Some 3PLs tailor their service to lower volume customers – which we understand. We wanted to keep the charge nominal per account to allow for the 3PL to choose between absorbing that cost or passing it along to their clients.
What does “retroactive billing” mean?
Your ScanPower “per client billing” is retroactive, meaning the your May usage will be billed in Jun month and so on.
Are you able to give me a list of our active clients for each month over the past 3 months?
Yes, if you request the data we will pull the previous months data into a spreadsheet and send them to you.
Does shipping for ourselves count as an active client or is this covered under the $199 cost?
It is considered an “Active” client. You will be charged only for active seller account in the previous month.
In the example of a 3PL having 10 active clients, how is billing calculated?
We will calculate your June bill based on your May active client counts. Your base rate of $199/month. So 10 additional accounts at $20 = $199 + $200 = $399/month.
Some clients have multiple prep centers. Is the $20 cost split between all centers or will each prep center end up paying the $20 fee?
You are billed for the clients you ship for. We tie the metrics to your location.