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Print Issue: Nothing print after clicking on Print Item Labels
Print Issue: Nothing print after clicking on Print Item Labels

Print Issue: Nothing print after clicking on Print Item Labels

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Written by Pankaj Singhal
Updated over 2 months ago

Issue: When you click on Print Item Labels, it does not print the labels.

The Error:

When you Right Click on the screen and click inspect, you will see the below error on the console.

Uncaught (in promise) TypeError: Cannot destructure property 'id' of 'e[(t.printer-label || "dieCutLabelLayout")]' as it is undefined.

Why?

This usually occurs when the printer is not setup correctly. This happen mostly with Dymo Printers while printing the Item labels in PREP & SHIP.

What should you do?

  • Go to Setting > PREP & SHIP> Printing,

  • Change the label type to a different label type, Save it.

  • Then change it back to the original label type, Save and try again. This should resolve the issue.

If the issue still persist, please open a ticket with below details.

1. Account email id.

2. Batch# / Shipment Id#

3. Item ASIN# / SKU#

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