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Why am I getting the "item not found" message? Why is ScanPower not pulling the item information?

Why am I getting the "item not found" message? Why is ScanPower not pulling the item information?

Pankaj Singhal avatar
Written by Pankaj Singhal
Updated over 10 months ago

The item not found message means the item you scanned does not have a product page on Amazon associated with the UPC/ASIN/ISBN you entered. You can double check this result by going to www.amazon.com and entering the UPC/ASIN/ISBN in the search field. If a product page does not exist you will get the same error message. If a product page does come up please let us know and we can research this issue.
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