General & Account Management

Do my ScanPower and Seller Central accounts sync with each ScanPower log-in?
Your ScanPower and Seller Central accounts do not necessarily sync with each ScanPower log-in, or even by clicking the SYNC NOW button.  The text on the LIS...
Fri, 24 Oct, 2014 at 11:57 AM
How do I refresh my browser?
First of all, make sure you are using Firefox as your browser as Firefox is the recommended browser for all ScanPower products.  To refresh your bro...
Wed, 8 Oct, 2014 at 4:41 PM
How do I clear my cookies in Firefox?
How do I clear my cookies in Firefox? First click on the "Open Menu" button. Then click on the options button. ...
Fri, 26 Feb, 2016 at 11:14 AM
How do I clear my cookies in Chrome?
To clear your cookies in Chrome first make sure you are logged out of ScanPower.  Next in the upper-right corner of the browser click the three, ...
Thu, 26 Feb, 2015 at 11:23 AM
How do I change my shipping address?
You can change your shipping address easily in SETTINGS. Log-in to your ScanPower account at and click SETTINGS > LIST. ...
Tue, 1 Dec, 2015 at 9:11 AM
How to Create a Spreadsheet Without Excel
For some operations with ScanPower, it is essential to be able to perform basic spreadsheet operations. Most of the time these operations only include simpl...
Fri, 9 Jan, 2015 at 11:10 AM
Does ScanPower have a PDA Database available for download?
 No.  All ScanPower data is LIVE so there is no database to download.
Mon, 11 Aug, 2014 at 3:06 PM
Are we requesting Open Listing reports from your account in Seller Central?
Yes, we do request active listings and you can see it under Inventory Reports in your Seller Central account. Doing this is one of the two ways we sy...
Wed, 30 Jul, 2014 at 11:11 AM
Hazmat Status in Scout, List, & Mobile
The hazmat status provided in Scout, List, & Mobile comes directly from Amazon. Sometimes the status may return "Unknown". In that case, the i...
Wed, 15 Jan, 2020 at 1:27 PM
How to Add Another Marketplace
If you're approved to sell in another marketplace, you can add that marketplace to your ScanPower account by following the steps below: Hover over...
Wed, 1 Apr, 2020 at 4:35 PM