Most likely, your recent use has bumped you down to the FREE tier.  You can verify this by checking your current subscription via SETTINGS > ACCOUNT and by checking your use history at SETTINGS > ACCOUNT > USAGE HISTORY.  If you were bumped down to the FREE tier, please be aware that BoxT is not a feature of the FREE tier.   

You can upgrade to a paid tier via SETTINGS > ACCOUNT > SUBSCRIPTIONS.  We suggest you subscribe to the BoxT tier.  That way you can move up and down between the BoxT tier, the lowest, and the others based on your use and maintain the BoxT functionality. Then refresh the browser, go back to the SUBSCRIPTIONS page and click KEEP.  This will ensure if your use goes down again that you will not lose BoxT service.  

Click here for more information on ScanPower tiers and our billing.