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Ok so this has been happening last couple weeks. When I scan (yes I’m logged into my amazon account) it will say I’m not restricted but when I scan with amazon account now I’m restricted....I have attached screen shots.

Hi Jeremy,

Sorry for the issue. This happens with users on the older Add Products page enabled in Seller Central. Please make sure you are using the latest one with the green border:


Ran into an issue this week.  Scan power is saying I am restricted in selling this one Nike Men's Polo but when I scan it into my amazon I am able to sell it.  Yes I am logged in to my seller Central.  can you help me out?

Thank you

Hi Dawn! I apologize for the troubles.  Please scan the item again in ScanPower Mobile and submit an error report (settings --> "Report a Problem") so we can look at the data.


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