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Why are my sales as displayed in ScanPower are slightly different than Seller Central?
Why are my sales as displayed in ScanPower are slightly different than Seller Central?

Why are my sales as displayed in ScanPower are slightly different than Seller Central?

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Written by Pankaj Singhal
Updated over 2 months ago

Seller Central Orders and ScanPower Sales do not match exactly. Users should be able to reconcile the discrepancies.

The Seller Central Sales Dashboard data for 'Ordered Product Sales' = Sum(ItemPrice*Qty Ordered). Item Price includes the principal amount of the item ordered + shipping and gift wrap credits + sales tax collected. Seller Central also reports any returns in a separate report and I do not believe they are deducted from Ordered Product Sales.

In ScanPower, the Dashboard graph only includes the principal amount of the ordered products. Sales tax and shipping/gift wrap credits are broken out in the Settlement Report section of the Dashboard; users need to add the three numbers to total Seller Central Product Sales. In the ScanPower Sales Report, Sales = the principal amount of the items ordered + any returns are deducted from the sales. Additionally, sales tax is called out separately and the shipping/gift wrap credits are included in fees section (credits offset the debit, fee, for these services). There may also be a lag for receipt of the current Settlement Report.


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