Overview
When creating an FBA shipment in ScanPower, you may encounter the following Amazon error:
Error message:
"There are currently no eligible FCs to inbound some FNSKUs. Please remove the following FNSKUs to proceed further."
You may also encounter a similar message:
"The product must be removed from the shipment because there are currently no fulfillment centers in the destination country capable of receiving the product."
This error means Amazon is currently unable to find an eligible fulfillment center (FC) to receive one or more of the FNSKUs included in your shipment.
This restriction is determined by Amazon's fulfillment network and inbound eligibility rules. It does not necessarily mean that your product listing is invalid or that the inventory cannot be sent to Amazon permanently.
Why Does This Happen?
There are several possible reasons why Amazon may report that no eligible fulfillment centers are available.
1. Fulfillment Center Capacity and Network Restrictions
Amazon fulfillment centers may temporarily have limited capacity or may not be configured to receive certain products.
This can happen due to:
Temporary warehouse capacity limitations.
Regional inventory placement restrictions.
Storage type limitations.
Product dimensions or special handling requirements.
Restrictions related to the product category or destination fulfillment center.
2. Incorrect Product Dimensions or Weight
Incorrect product dimensions, weight, or packaging information may affect Amazon's fulfillment-center eligibility decisions.
For example, an item may be classified into an incorrect size or storage category because of inaccurate product information.
Check the following details in Amazon Seller Central:
Product dimensions.
Product weight.
Package dimensions.
Packaging type.
Product size and storage classification.
Correct any inaccurate information and retry shipment creation.
3. Product Category or Special Handling Restrictions
Amazon may restrict certain products based on their category or handling requirements.
Check whether the affected products have been incorrectly classified as:
Meltable products.
Oversized products.
Dangerous goods or hazardous materials.
Products requiring special storage or handling.
If you find an incorrect classification, contact Amazon Seller Support to have it reviewed.
4. Newly Created Product Listings
If you have recently created a new product listing in Amazon Seller Central, Amazon may not have fully processed or updated all the information required for inbound shipment creation.
In some cases, newly created listings may encounter this error during the initial shipment creation process.
What you can try:
Temporarily remove the newly created listings from the batch.
Proceed with creating the shipment plan for the remaining items.
Once the other items have been processed, try adding the newly created listings to a new batch and create the shipment plan again.
You may also allow some time for Amazon to process the new listings before attempting shipment creation again.
5. Barcode and FNSKU Settings
In some situations, barcode or labeling configuration discrepancies may affect shipment eligibility.
Review the affected listing's barcode settings in Seller Central and verify whether the product is configured to use:
Amazon barcode (FNSKU).
Manufacturer barcode (if eligible).
Also verify that the FNSKU is correctly associated with the product listing.
Do not change barcode settings unnecessarily. Follow Amazon's requirements for the product and its labeling configuration.
Troubleshooting Steps and Possible Solutions
Try the following steps before removing the affected items permanently.
Step 1: Identify the Affected FNSKUs
Review the Amazon error message and identify all FNSKUs listed in the error.
Make a note of the affected ASINs, FNSKUs, and quantities.
Step 2: Check Whether the Listings Were Recently Created
If the affected items have newly created listings:
Remove those items from the current batch.
Try creating the shipment plan for the remaining items.
Once the shipment plan is created, try adding the newly created listings to a separate batch.
Attempt shipment creation again.
Allowing Amazon some additional time to process new listings may also help.
Step 3: Reduce the Item Quantities
If you are trying to send a large quantity of an item, try reducing the quantity.
For example:
If you are trying to send 50 units, reduce the quantity to 25.
Try creating the shipment plan again.
If the error persists, try a smaller quantity.
You can also try splitting the quantities into smaller shipments.
Note: Reducing the quantity or splitting shipments may help in certain capacity-related situations, but it does not guarantee that Amazon will accept the item.
Step 4: Create a Separate Batch for the Affected Items
Try isolating the affected items from the rest of your inventory.
Create a separate batch containing only the affected FNSKUs.
Attempt to create the FBA shipment plan.
If Amazon accepts the items, proceed with shipment creation.
If the same error appears, the issue may be related to Amazon's current inbound eligibility restrictions for those products.
Creating a separate batch can help determine whether the issue is specific to particular products or related to the overall shipment.
Step 5: Verify Product Information in Seller Central
Review the affected products in Amazon Seller Central.
Check:
Whether the listing is active.
Whether the FNSKU is correctly associated with the listing.
Whether product dimensions and weight are accurate.
Whether the product category and storage classification are correct.
Whether any compliance, dangerous goods, or inbound restrictions are displayed.
Whether the barcode and labeling settings are correct.
If you identify any incorrect information, update it according to Amazon's requirements.
Step 6: Wait and Retry
Amazon's fulfillment-center availability and inbound eligibility can change over time.
If the previous steps do not resolve the issue:
Wait approximately 24 hours.
Try creating the shipment plan again.
Check whether Amazon now allows the affected FNSKUs to be included.
This is only a suggested troubleshooting step, as Amazon does not guarantee that eligibility will change within this timeframe.
Step 7: Remove the Affected FNSKUs and Proceed
If none of the above steps works and you need to proceed with the remaining inventory:
Identify the FNSKUs listed in Amazon's error message.
Remove those affected items from the batch.
Save the changes.
Restart the shipment creation process from Step 1.
Continue creating the shipment with the remaining eligible items.
This is the recommended workaround when you need to complete the shipment without the affected products.
Step 8: Contact Amazon Seller Support
If the issue continues, contact Amazon Seller Support and provide the following information:
Affected ASINs and FNSKUs.
Complete Amazon error message.
Shipment creation date and time.
Quantities you are trying to send.
Screenshots of the error.
Any troubleshooting steps already performed.
Ask Amazon to clarify why there are currently no eligible fulfillment centers available to receive the affected FNSKUs and whether any action is required on the product listings or your account.
Important Notes
This error is returned by Amazon during the FBA shipment creation process.
ScanPower cannot override Amazon's inbound eligibility restrictions or manually assign a fulfillment center when Amazon reports that no eligible FCs are available.
Newly created listings may encounter this issue while Amazon processes their information.
Reducing quantities, splitting shipments, or waiting before retrying may help in certain situations, but none of these methods guarantees a resolution.
Always verify product information and listing eligibility in Amazon Seller Central.
Removing the affected FNSKUs is a workaround that allows you to proceed with the remaining eligible items.
Still Need Help?
If you are still experiencing this issue, please contact ScanPower Support and provide:
Your batch name.
The affected ASINs and FNSKUs.
The quantities you are trying to send.
A screenshot of the complete Amazon error message.
Whether the affected listings were recently created.
The troubleshooting steps you have already tried.
Our support team can review the batch and help you determine the next steps.